Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.
 

Objectives

• Introducing the modern concept of office work and office management, with a focus on clarifying the duties, responsibilities and basic tasks of office managers.
• Refining the administrative and behavioral skills in a manner that increases the effectiveness of the performance of office work and providing them with the latest technological means and methods used in office management and developing their technical and administrative capabilities to use them

Who should attend?

• Public and private secretarial staff.
• Senior office managers
• Public relations staff.

Course content:

• Modern concepts of office business management
• Office work and its importance in increasing administrative effectiveness.
• The main functions of office managers and the problems of office work.
• The role of planning and organization in the success of office work.
• Behavioral skills necessary to achieve effective performance of office managers
• Reciprocal relations and the development of interpersonal skills.
• Means of achieving effective communication with others.
• Speaking and listening skills.
• Good reading and thinking skills. Speed ​​and comprehension skills at work.
• How to face pressure and control anxiety and psychological tension for office managers.

• Professional skills for office manager

• The management information system and the role of the office manager.
• How to provide the necessary information for decision-making and follow-up.
• Skills to simplify and improve procedures and develop work systems.
• The basics of computers and their uses in the work of office departments and executive secretaries.
• Practical applications, cases and practices

• Written Communications and Administrative Writing of Correspondence

• The concept of written communications and correspondence (types - forms - advantages)
• Administrative writing of correspondence (characteristics and specifications)
• Various signs (punctuation and endowment)
• Formal and objective conditions for administrative writing of correspondence.

• Official Correspondence

• Different types of correspondence (parts and format)
• The difference between the external message and the internal memo.
• Writing arithmetic numbers in alphabetical letters. official reports

• The concept, types and importance of reports.

• Stages of preparing and drafting reports.

• Methods of writing reports and how to produce them by scientific methods.

• Parts of a long report

• Practical laboratory for preparing reports (a working group of trainees)