Modern Skills In Dealing With Work Stress And problem solving Course

Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.

Objectives

• Introducing participants to the sources of work stress in the work environment.

• Introducing them to the nature of mind management, especially in light of working under pressure.

• Providing them with the skills and tools that help them in dealing with the work pressures that the employee is exposed to in his organization and outside it.

• Provide participants with methods of dealing with forms of conflict and tension at work.

• Introducing helpful strategies to deal with work stress.

• Defining time and its elements.

• Managing time and the elements that waste time in their daily activities.

• Setting goals and prioritizing them accordingly.

• Developing the creative skills of the participants in solving problems and improving their technical, behavioral and intellectual abilities in finding innovative solutions to reduce work pressures and face difficult situations.

• Analyzing the causes of work problems and pressures in the field of work and classifying conflicts and pressures within this environment.

• The concept of mind management science, the date of its inception, and how to benefit from it in managing work pressures in the organization.

• Various administrative and psychological approaches based on the sciences of managing the mind and its impact on dealing with difficult problems and situations and facing work pressures.

• The employee's functions and their relation to physiological and psychological health and their relation to the innovative thinking of the Arab employee.

• The internal and external sources of work pressures, their causes, types, developments and how to deal with them.

• The concept of difficult situations and how to deal with them and the leadership specifications required to confront them.

• Making decisions in difficult situations and effective delegation and its impact in facing work pressures and time management as an effective tool to confront pressures.

• Anxiety and its effect on morale and effective directives to control the human psyche in a way that reduces stress and anxiety.

Who should attend?

It targets all directors and heads of departments, their deputies, their assistants, candidates for those administrative positions, public relations employees and dealing with the public, administrative employees, relations employees, secretaries, office managers, employees of the administrative and marketing department and all workers who have contact or contact with customers and whose work requires dealing with The internal and external audience.

Course content:

• Basic concepts of work stress:

  • Work Stress.

  • The concept of work pressure.

  • Stages of exposure to work pressures: warning, resistance, exhaustion.

  • Sources of work pressure and its causes: personal sources, organizational sources.

• Work pressure effects:

  • On productivity.

  • On the individual's physical and psychological health.

  • On the individual's community life and dealing with others.

  • Strategies for dealing with work stress.

  • Individual Strategies:

  • Physical fitness and mental health, social support, time management, dealing with others, diversification of work methods and enrichment/expansion of work

• Organizational Strategies:

  • Promotion, training, job enrichment, work turnover, participation in decision-making, strengthening horizontal and vertical communication channels, and developing the organizational climate.

  • Practice, learn and inspire.

  • Transparency and away from moody.

  • Building social and functional links between employees.

  • The necessary steps to retain the skills acquired from the program.

  • Preparing the necessary operational plan to transfer the acquired skills to the reality of practical application.

  • Accurate and effective review of time utilization methods.

  • Eliminate time wasters.

  • Procrastination and delay are the beginning of the road to failure.

  • How to prepare an effective time management plan.

  • Devise special strategies to bypass the main external influences

  • Personal behavior that limits the effectiveness of time management and the effective completion of work.

  • A contract of personal commitment to work development and time management.

  • Use the time planning system as an aid to improve job performance.

  • Develop specific plans to accomplish specific business objectives.

  • Stages of work management.

  • Characteristics of the stages of work management.

  • Overcoming time obstacles.

  • Time planning system.

• define the priorities:

  • Define the target

  • Planning

  • Design and prioritization

  • Benefits of prioritizing

  • Wrong practices in setting priorities

  • Survey planning and prioritization

Training methods:

• Case studies and practical exercises

• Role-playing

• Work simulation exercises

• Related videos

• Visual display

• Group workshops

• Guidance

Preparing the training bag

• At Strategic Vision Training Center, we are always keen on providing the best standards for the training content we offer

• Each program and training bag should include several axes:

           Analysis - Design - Development - Implementation – Evaluation

• In addition to, specialized team in designing training materials with the best quality standards which is appropriate to the needs and variables of training

Preparation of the training environment

One of our top priorities

• Choosing a training site, which is easy to be accessed by the trainees and that the training halls are suitable for the training program in terms of quality and luxury standards that we are keen on

The following factors are taken into consideration when choosing a training hall:

•  General atmosphere (space - system - ventilation)

•  Equipment of the hall (a place for rest periods - the quality of the offered food and beverage)