Develop Procurement Management Processes , Policies and Service Level Agreements Course

Develop Procurement Management Processes , Policies and Service Level Agreements Course



    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.


Procurement management processes and policies and Service Level Agreements (SLAs) help guide the activities and practices of procurement professionals and their business partners and serve as a compass to guide them on the way and direct operational processes. To achieve efficiency and effectiveness, these documents must align with corporate strategy, and must be written in clear and appropriate language.

This training course focuses on the methods of formulating these policies and how to plan for those processes and establish service level agreements in a simple and specific way that meets the needs of modern organizations. The course also addresses methodologies for measuring and analyzing performance, operations and service level agreements for continuous development.

  • At the end of the course, participants will be able to:
  • Determine the strategic role of the procurement department in the organization
  • Practicing the latest professional writing techniques in writing policies, processes, procedures, and service level agreements
  • Formulating policies for effective governance of corporate activities in the Procurement Department
  • Design cross-functional processes and procedures in order to improve controls and outputs related to effort, costs and time
  • Develop Service Level Agreements that set smart rules for the relationship between the purchasing department and the rest of the organization

Who should attend?

This course is aimed at procurement and supply chain management expert’s at all organizational levels and all company employees who are involved in procurement management processes.

Course content:

  • purchase management
  • policy setting
  • Process Design
  • Operations evaluation
  • Develop service level agreement
  • professional writing