Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.
 

Objectives

• Excellent Troubleshooting skills are considered a core competency for ‘Best-in-Class’ industrial companies. If your company’s goals include minimizing downtime then this training event is a must because it delivers rapid, safe troubleshooting. The Process Troubleshooting and Problem Solving programmer follows a broad, holistic approach in order to address the complexities of the modern industrial environment.
• Many of the problem solving techniques and tools that will be taught are generic and principle based. It is therefore an excellent programmer to attend if you are interested in advancing your career opportunities and to improve your self-confidence
• The program systematically moves from a “Reactive” (what went wrong?) approach to a “Pro-Active” (We have done everything we could. What else can go wrong?) Focus. This is exactly what an organization striving for World Class performance standards does

Who should attend?

• supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
• Those faced with the challenge of actually using the various techniques of Troubleshooting and Problem Solving to reduce downtime and waste and improve run efficiencies will benefit
• It is of equal importance to Production, Maintenance Engineering and Process Engineering personnel

Course content:

Day 1 - CONCEPTS

• The nature of process problems affecting performance
• Performance defined in terms of generic variables: Speed; Quality; and Cost
• Effort inputs in context – Asset based or Business Process based
• Structured approach – The Operations Process redefined
• Configuration; Operation; and Optimization
• Maturity Indexing: Planning; Control, Congruence, Empowerment

Day 2 - Tools and Techniques - Practical Experience

• Interactive and Dynamic variable relationships analysis
• Techniques introduction
• Tools introduction
• Problem Analysis
• Practical Use of Tools and Techniques
• Tools & Techniques – selecting the right one

Day 3 - People Issues

• Working practices – empowerment or impairment?
• Group dynamics
• Individual motivators
• Developing Troubleshooting and Problem Solving skills
• Managing change – Transition Matrix
• Leadership Attributes

Day 4 - Operator, Maintainer, Designer Interface

• Cross functional and Team working
• Introduction to the Theory of Inventive Problem Solving
• Auditing your process to a dynamic standard (Discussion session)
• Effect of Maintenance/Operations strategy
• Development of Standards and Key Performance Indicators
• Life Cycle Costing, Design for Operation, Design for Maintenance

Day 5 - Open Forum

• Revisit Concepts, Tools and Techniques
• Your Problems – Case Studies
• Your Action Plan
• Wrap up