Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.
 

Objectives

• At the end of the course, participants will be able to:
• Provide full support to stakeholders to enhance business success
• Apply emotional intelligence to foster excellent business relationships, both horizontally and vertically
• Plan and present business cases with a strong foundation for managers
• Build and maintain different systems to increase productivity
• Reaching a win-win outcome in any negotiation session
• Planning and organizing successful events and practicing business etiquette and protocol

Who should attend?

Senior administrative staff, office managers, executive assistants, and administrative staff supervisors who already possess basic management skills and are seeking to move to a higher rank in their careers.
 

Course content:

• Strategic Partnership 'With' Your Leader

• Understand the strategic role of the current Executive Assistant
• Working 'with your leader' versus working 'for your leader'
• Get more involved and engage in your leader's field of work
• Self-empowerment: crafting your own message
• Increase your share in the decision-making process
• Develop Forward-looking Thinking: Proactive Management

• The power of emotional intelligence

• Understand the four dimensions of emotional intelligence:
• Self-awareness
• Managing Special Responsibilities
• Awareness of office policies and environment
• stakeholder management
• Understand the impact of stress and emotions on performance
• Apply emotional intelligence in building relationships and dealing with difficult situations

• Present your ideas with passion and credibility

• Planning to make a compelling presentation
• Develop and organize objectives and content
• Make a presentation and ask questions
• Use visual aids to support the presentation

• Systems building and maintenance

• What is the system?
• Why and how
• Filing systems: document control, electronic file archiving and storage
• Time management systems: planning, organizing and controlling
• Idea generation systems: identifying and implementing improvements
• Self-management systems: setting your own goals and exceeding them
• Use discipline to maintain order and continuity

• Negotiating with internal and external suppliers

• Principles for successful negotiations with internal and external suppliers
• Planning to negotiate
• Negotiation tactics
• Striving for a win-win outcome
• Long-term negotiation

• Business etiquette protocol

• Principles of Business Etiquette
• Telephone, email and meeting etiquette
• Understand values, beliefs and perceptions
• Dealing with different personalities and cultures
• Creating a personal brand within the organization