Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.

Objectives

• Informing the participants of the modern science of secretarial and office management.
• Enable participants to prepare official correspondence and work reports.
• Enabling them to plan their work and organizing the work of their superiors. And enabling them to have the skill of answering the phone
• Developing the participants' skills by remote sensing and the behaviors desired by their superiors by insinuation rather than declaring.
• The ability to adapt to new bosses and get to know their behavior directly.
• Empowering participants with the skills to deal with various behavioral and administrative patterns.
• Develop their skills in managing their time and organizing the work of their superiors.
   

Who should attend?

• Secretaries of the various departments, sections and departments in ministries, organizations, bodies and companies
• Secretaries of managers and heads of departments in ministries, organizations, bodies and companies
• Reception and public relations staff in ministries, organizations, bodies and companies
   

Course content:

• An introduction to secretarial science in the twenty-first era.
• The importance of the secretariat in the success and organization of the work of institutions, organizations and bodies.
• Preparing official correspondence and work reports.
• The 5 S for organizing and arranging offices and files and managing office work in an appropriate manner, which is an entry point for total quality management in institutions, bodies and organizations.
• Save and document data and index it manually and electronically.
• How to answer the direct phone and get rid of unwanted calls
• NLP applications in the field of secretarial and office management.
• The skills that a secretary must master in order to succeed in her work in the information century.
• Methods and methods of remote sensing and knowing what the president wants by hinting, not declaring.
• The indications of the movement of the body and its gestures (hands, feet, eyes, face,) and the interpretation of the meaning of each movement and its gestures.
• Ways to get rid of habits, negative feelings, anxiety, fear and illusions.
• The Twenty Rules for a Successful Secretary or Office Manager
• How do you achieve compatibility and harmony with your manager and the rest of the auditors and employees?
• Behavior and personality tests and practical cases