Institutional Performance According to The Standards of The European EFQM Course

Institutional Performance According to The Standards of The European EFQM Course

Date:

12-Dec-2022
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Introduction

    The importance of training courses is not only limited to professional life, as most of us think but training courses aim to transfer knowledge and practical experiences that enrich the skills of individuals and enhance their self-confidence, which contributes to the preparation of cadres which in turn contributes to the development and progress of institutions. Therefore, Strategic Vision Training Center aims to enhance the skills and experiences of individuals through the strongest training programs to keep pace with every development in the labor market.
 

Who should attend?

  • Managers at the level of senior, middle and executive management
  • Heads of research and development departments in governmental and private organizations
  • Managers and heads of departments of quality assurance, quality control and institutional excellence units
  • Employees in the Excellence Committees, Quality Awards, and Institutional Work Development Units
  • Functional managers and employees of the brighter levels in organizations
  • Persons who are researchers and interested in issues of organizational development and quality management

 

Course content:

 

1st Day

The concept of institutional development

  • Basic Principles of the Institutional Development Program
  • Introduction to the culture of excellence
  • Pyramid of Excellence Culture
  • Pillars of Global Best Practices
  • Institutional Transformation Structure

 

2nd Day

Institutional Development Program Episodes

  • Institutional development and evaluation team building
  • The role of the corporate development team
  • The path from quality to sustainable excellence
  • EFQM European Excellence Model
  • Entrance to the Global Corporate Excellence Awards

 

3rd Day

Management planning

  • How do we set development plans for the organization?
  • How can we formulate good goals?
  • What is management by objectives and its relationship to development plans?
  • What is strategic planning?
  • What are the obstacles to implementing strategic plans?
  • What are the basic elements of strategic management?
  • How do we make the success of the strategic plan?
  • How can we monitor and update the strategy during implementation?

 

4st Day

The Five Criteria for Excellence: Enablers

  • The standard of leadership in the pyramid of a culture of excellence
  • The standard of human resources in the pyramid of a culture of excellence
  • The criterion of policy and strategy in the hierarchy of a culture of excellence
  • The standard of operations in the hierarchy of a culture of excellence
  • The standard of partnership and resources in the pyramid of a culture of excellence

 

5nd day

The results side of the Excellence Model: Results

  • HR results
  • Customer results
  • community results
  • Institutional performance results
  • Principles of Institutional Performance Evaluation Using EFQM Standards
  • RADAR methodology

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